Shipping policy

Order Processing

Please allow 1-3 business days to process your order. Expect an email within [timeframe] to let you know your order is on the way!

 

Domestic Shipping Rates & Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Including transit time. You will receive email updates, including tracking information.

 

International Shipping

We offer international shipping. Select your country at time of check out and fill out your full address in English. If shipping label is not filled out correctly and shipment is returned to due insufficient address information, customer will forfeit that shipping charge.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Smitty’s Glass Wax is not responsible for these charges if they are applied and are your responsibility as the customer.

In the event that your order arrives damaged in any way, please email us as soon as possible at smittysglasswax@yahoo.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at smittysglasswax@yahoo.com.